FREQUENTLY ASKED QUESTIONS (FAQS)
GENERAL:
What is the price of the Drone?
Please visit https://electrobotic.in/collections/drones drones for all pricing details
Is Cash on Delivery(COD) available?
Yes, Cash On Delivery (COD) is available on our website. Our Sales Dept. will conduct a suitability check through a follow-up call. The decision to accept the COD order or convert it to Prepaid rests solely with our Sales Executive.
How can I track my order?
Please check your email for order id, you will get tracking details in 24-48 hours on your same email id.
You can track your order onhttps://www.delhivery.com/
Where can I get the payment slip for my purchase?
After the successful payment, you will receive a payment slip on your email. You will also get an Invoice for your purchase when your order is confirmed.
Can I trust this website?
We are a manufacturer of RC Drones and Cars, serving as a wholesale supplier for renowned retailers like Reliance, Hamleys, and Dmart. Our manufacturing unit is situated in Bhiwandi, Mumbai. However, if you have any queries, feel free to reach out to us (+91) 9104161995 ecommerce@electrobotic.in
We love talking about Drones!
What is the refund policy if I buy from www.electrobotic.in?
The product comes with 7 days warranty against any kind of manufacturing defect. Please refer Terms and condition page for a detailed explanation.
Will I have to register my Drone to DGCA?
According to the DGCA (Directorate General of Civil Aviation) in India, any drone or Unmanned Aircraft System (UAS) that weighs more than 250 grams needs to be registered. Drones weighing bellow 250 grams are NANO drones and they do not require UIN number registrations.
Do I need a Flying Licence to fly this drone?
To fly Nano Drones you do not require any kind of license. You can fly nano drones till 50ft height, But there are NO DRONE ZONES declared by the government, where the flying of the drone is prohibited. Before flying in India refer: https://digitalsky.dgca.gov.in/ and https://dgca.gov.in/digigov-portal/
I am a professional photographer, will it be useful to me?
Our Drones are mainly design for recreational and Hobby purpose.
I am the first-time flyer, is this drone right fit for me?
Hasten 720 is equipped with a dual-camera and the secondary camera sense drones surroundings, which allows the drone to hold the position in mid-air.
TECHNICAL:
What is the flight time of Drone?
Flight time is around 12-15 Minutes, and charging time is 70-90 Minutes.
What is the camera quality of the Garuda Drone?
The primary camera is 1080p and secondary camera is 720p - with WiFi that allows you to see live feeds directly to your phone.
My drone is flying one side, after the crash.
This is a calibration problem. Calibrating the drone will solve your problem. (Kidly refer the instruction manual for How to calibrate the drone.)
How can I download the APP?
The smartphone application is available for Android and IOS both. You can get the apps by scanning the QR codes printed on the Box or Manual.